At Harold Park Florist, we are committed to delivering the freshest flowers to households and businesses across Harold Park and the surrounding areas. We source our blooms daily and handle every arrangement with care to ensure you always receive flowers at their peak. As a trusted local florist, we stand by our Fresh Flowers Guarantee—your satisfaction is our priority.
If your flowers or gifts arrive damaged or not as you expected, please notify us within 24 hours of delivery. We kindly ask you to retain the item and its original packaging so we can assess and address the issue as efficiently as possible. Providing a photo of the flowers upon arrival helps us resolve the matter swiftly and improve our service for all our customers.
We guarantee the freshness of our flowers for at least 5 days from the date of delivery, provided they are cared for according to our guidelines. To maximise longevity, please follow the instructions included with your flowers, such as trimming the stems, changing the water, and keeping blooms away from direct sunlight and heat sources. If your flowers become wilted or lose their freshness within this period despite proper care, we are here to help.
Your satisfaction with our bouquets and arrangements matters to us. If you find that the flowers do not meet our freshness guarantee or were received in unsatisfactory condition, we offer the following options to resolve your concern:
Please contact us as soon as possible after receiving your order to discuss which option best suits your needs. We handle each case individually to ensure a fair and prompt resolution.
If you have a complaint or are unhappy with any aspect of our service, please reach out to us as soon as possible. Our team will investigate your feedback thoroughly and aim to respond within one business day. We value the trust our Harold Park customers place in us and work hard to address any issues promptly and respectfully. Your input helps us keep improving our services for everyone in the local community.
Harold Park Florist is proud to serve both households and businesses in Harold Park and surrounding neighbourhoods. By choosing a local florist, you benefit from personal service, fast delivery, and a team that cares deeply about your satisfaction. Thank you for letting us be part of your special moments—if you ever have questions or concerns about your order, please let us know so we can make it right.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
